CORONOVIRUS – COVID-19

To Be Read and Taken in Conjunction with the Terms & Conditions
(In the event of discrepancy the Terms & Conditions shall prevail)

When can I go on holiday in the UK

In England the ‘stay at home’ rule is set to end on 29th March, but holidays within the UK will not be allowed until 12th April at the earliest. This is subject to the four tests being met – including the vaccine rollout going smoothly and no surge in Covid-related hospital admissions.
If that happens, people can stay away from home with other members of their household, or bubble, in self-contained accommodation, such as a holiday cottage. People will not be able to mix with other households. Hotels, B&Bs and Self-Catering Cottages are set to open on 17th May, but guests will have to obey the stage 3 social mixing rules, which are that a maximum of six people or two households can stay together. The earlies that all restrictions on mixing could be lifted is 21st June, as part of Step 4, the final stage of lifting lockdown.
Please familiarise and check the latest national and local Government rules/guidance before you travel: http://www.gov.uk/find-coronavirus-local-restrictions – The postcode for Beechcroft is BN27 4JG.

Book with confidence

We are keen to reassure guests, during these uncertain times as the situation regarding coronavirus (COVID 19) changes daily and we will endeavour to follow the latest regulations.The decision has been taken not to accept any new bookings for holidays starting before Monday 12th April 2021. If you have a holiday starting on or after the 12th April and before the 21st June then it can proceed on the basis that you comply with the Government rules. Information on the rules in place in England can be found here. If you do need to contact us, please do so by email (enquiries@beechcroft.org) rather than by telephone. If your holiday is cancelled due to the restrictions, then you will be offered one of the following options.

1. We can re-book your entire stay within the same cottage to a future available date, outside of the declared restriction period, within 12 months of the end of your original booking (subject to any additional cost being paid by you).
2. If you are unsure of the future dates you require, we can provide you with a voucher to the value of the monies paid to date for your holiday, to be used against a holiday in the same property outside of the declared restriction period and within 12 months of the end of your original booking.
3. If an alternative stay is not convenient for you, we will offer you a full refund.
If you have made your booking via a third party company such as an Insurance Company, they will be in direct contact with you independently of us.

Refunds

Where your holiday dates straddle the anticipated beginning or end dates of restrictions (and if already on holiday the restrictions do not allow you to remain until the booked end date) we will offer refunds based on the price for the shorter permitted stay.

Please note that the refund is provided by the Owner, and applies only to the address given on the booking at the time of booking being put in a lockdown, and when the travel restriction coincides with the period of your holiday

The refund covers national and local lockdowns, but does NOT cover you (or members of your party) for being unable to travel because you (or a member of your party) fall ill with Covid, or are required to quarantine or self-isolate. These events can be covered by you taking out travel insurance. There are a number of policies that include cover for illness with Covid and self-isolation (example links below), and a lot of bank annual travel policies also cover this. Alternatively, you can look for suitable cover on comparison sites such as GoCompare

We are not selling, promoting, endorsing or recommending any particular product, and do not benefit financially from, nor have any formal relationship with, any of these providers. Coverwise , Allianz Assistance , Trailfinders

Safer stay

National guidelines have been carefully considered and developed in an endeavour to protect the health and safety of guests, as well as housekeepers and support workers involved in preparing the property Arrival Guide information and key instructions will be sent at least two days before you travel.To help us with the challenges that COVID-19 presents, some soft furnishings such as cushions and throws as well as other items such as literature will have been removed from the property in advance of your arrival. Also, perishable open food items including tea, coffee, sugar and milk will not be left at the property. You will therefore need to bring these with you, along with cleaning products that you would normally use at home on a daily basis plus hand sanitiser and antibacterial hand wash, to allow you to take the necessary handwashing and cleaning precautions during your stay. Weekly Cleans will be restricted and we would also request that you assist the housekeeper by stripping and bagging any used bedding, towels and other laundry items in the laundry/black bags provided at the property, with as little shaking of the items as possible. You must comply with the relevant Government rules on the sharing of holiday accommodation. Information on the rules currently in place can be found here

What to do if developing COVID-19 symptoms before the start of the holiday, whilst on holiday or subsequently.

If you develop or a member of your party develops symptoms prior to your stay, you must follow the latest NHS guidance in this respect and not travel under any circumstances. Please contact contact us to seek alternative arrangements for your stay. If you develop or a member of your party develops symptoms during your stay and a test confirms infection please let us know and leave the property immediately so that we can take the necessary steps to deep clean the property. If you develop or a member of your party develops acute breathing difficulties during your stay please call 999. Similarly, if you develop or a member of your party develops symptoms within 14 days of your stay and a test confirms infection please let us know immediately to allow the necessary measures to be taken. Up to date information and advice regarding COVID-19 can be found on the GOV.UK and NHS websites. In particular please read and familiarise yourself with the following www.nhs.uk/conditions/coronavirus-covid19 and www.gov.uk/government/publications/covid-19-stay-at-home-guidance or www.gov.uk/coronavirus

March 2021